Delivery Company Terms and Conditions

1. Introduction: 
These Terms and Conditions govern the use of our delivery services. By using our services, you agree to abide by these terms.

2. Services Provided
We offer parcel delivery, courier, and logistics services. Service availability and delivery times may vary depending on location and circumstances.

3. Customer Responsibilities
a. Provide accurate delivery details, including address and contact information.

b. Ensure parcels comply with all applicable regulations.

c. Do not send prohibited or restricted items (e.g., hazardous materials, illegal goods).d. Accept responsibility for properly packaging and securing shipments.

4. Delivery Timeframes
a. Estimated delivery times are provided but not guaranteed.

b. Delays may occur due to weather, traffic, or other unforeseen events.

c. Express and standard delivery options are available.

5. Fees and Payments
a. Charges are based on package size, weight, and destination.

b. Additional charges may apply for special handling or failed delivery attempts.

c. Payments must be made before dispatch unless otherwise agreed.

6. Liability and Insurance
a. We are not liable for delays outside our control.

b. Limited liability applies for lost or damaged items, except in cases of gross negligence.

c. Optional insurance coverage is available for valuable shipments.

7. Cancellation and Refund Policy
a. Cancellations must be requested before dispatch to qualify for a refund.

b. No refunds for completed deliveries.

c. Partial refunds may be considered for service failures attributable to us.

8. Prohibited Items
Customers may not send:

Hazardous materials

Perishable goods (unless using a designated service)

Weapons or explosives

Illicit drugs or substances

Fragile items without proper packaging

9. Privacy and Data Protection
a. Customer information is collected for service purposes only.

b. Personal data is handled in accordance with applicable privacy laws.

c. We do not sell or share customer data with third parties without consent.

10. Amendments
We reserve the right to modify these Terms and Conditions at any time. Continued use of our services constitutes acceptance of any updates.

11. Governing Law
These terms are governed by the laws of [your jurisdiction]. Any disputes shall be resolved in the appropriate courts of Nigeria.

12. Contact Information
For inquiries or complaints, please contact us at:
Email: qwikkrides@gmail.com
Phone: 07026607616
Address: 16 Akpomedaye Street Ughelli, Delta State